Absolutely. You have the option to cancel any of our plans with just a 30-day notice; we don't lock customers into any long-term contracts.

We prioritize the security of your personal data. We employ stringent measures to restrict unauthorized access. Client usernames and passwords are safeguarded using our encrypted password vault. Data and reports are transmitted via email, unless alternative arrangements are requested.

We utilize third-party cloud-based financial software for our cloud accounting solution. Clients must opt for either QuickBooks Online or Xero as their primary accounting system, both of which offer bank-level security and encryption. The license for these accounting software belongs to you, ensuring that your data remains under your ownership.
Furthermore, we organize all your financial data on your provided Google Drive, ensuring it always stays with you. You can remove our access at any time.

Our bookkeeping services are conducted remotely, allowing us to connect with clients through email, phone, Slack, or video conferencing. Furthermore, our CFOs are equipped to provide onsite support to clients as needed.

Though our Hub is in Hamilton, Ontario our accounting experts reside across Ontario, with some based internationally. We have team members in Pakistan, the Philippines, and one who has worked from 3 different countries. We believe this flexibility helps us attract top talent and gives our team exciting global experiences while serving our clients.

Absolutely not. There is absolutely no compromise on this!
Regardless of where our staff travel or are located, they only access information using computers hosted in our office in Canada, connected via a secure and encrypted VPN server. This ensures your information stays local. Additionally, our use of cloud-based software ensures that data remains safe, no matter where it is accessed from. All of these software platforms employ the highest standards of security and utilize bank-level encryption
methods.